Monday 28 August 2023

Seamless Queues, Satisfied Customers: Fish Market Al Ruwais, Qatar's Exemplary Use of Snappy QMS.

One of our clients, Fish Market Al Ruwais, Qatar, has chosen to adopt our advanced solution: The Snappy Queue Management System (QMS). This innovative system has proven to be a game-changer for Fish Market Al Ruwais, Qatar, as well as numerous other clients, by revolutionizing the way they manage their queues and customer interactions.

The Snappy QMS is designed with a customer-centric approach, aiming to enhance the overall experience for both clients and their customers. Through its intuitive interface, it streamlines and optimizes the queue management process, offering a seamless journey from customer arrival to service completion. This not only improves efficiency but also significantly reduces waiting times, resulting in heightened customer satisfaction.

Fish Market Al Ruwais, Qatar's customers have particularly appreciated the convenience of the numbered token system enabled by Snappy QMS. This feature ensures that their customers receive service in a fair and organized manner, eliminating the frustration often associated with traditional queuing methods. For instance, in the case of fish processing services, customers can now simply take a token and wait comfortably until their turn arrives, rather than standing in long, uncertain lines.

Furthermore, Snappy QMS extends its benefits beyond the customer interface. It has empowered Fish Market Al Ruwais, Qatar's employees to embrace a digitalized approach to queue management, allowing for smoother operations and real-time updates. This digital transformation has not only improved their internal processes but has also empowered employees to better serve customers, thanks to the system's insightful data and analytics.

 At Snappy, our dedicated team strives to offer more than just a product; we provide a comprehensive solution tailored to each client's unique requirements. We take pride not only in offering top-tier products like Snappy QMS but also in our commitment to deeply understanding our clients and collaboratively addressing their specific challenges.

The satisfaction of Fish Market Al Ruwais, Qatar, with the Snappy QMS is a testament to our unwavering commitment to excellence. As we continue refining and expanding our solutions, we eagerly anticipate fostering more success stories like theirs, helping clients elevate their service quality and maintain a competitive edge in their industries.


Thursday 27 July 2023

Welcome to Snappy Queue Management System!

With the purchase of Snappy Queue Management System, our client has transformed their manual token process into a digitalized system. This has significantly reduced long waiting queues, providing a better customer experience and saving both their time and the customers' time. The system brings immense relief and smiles to their faces. Moreover, it has increased employee productivity and peace of mind.

Our innovative queue management system is designed to revolutionize the way businesses and organizations handle queues, providing a seamless and efficient experience for both customers and staff.

Say goodbye to long, frustrating lines and embrace a more streamlined approach to queue management with Snappy. Here's how our system can help your organization: 

Improved Customer Experience 🌟

We prioritize customer satisfaction by reducing wait times and minimizing the burden of queuing. Our user-friendly interface allows customers to join the queue remotely, receive real-time updates, and even schedule appointments in advance, ensuring a positive and convenient experience.

Efficient Queue Handling 🚀

Snappy's intelligent algorithms optimize queue distribution, ensuring even queuing across service points. Our system helps you manage staff resources more effectively, keeping queues moving smoothly and efficiently.

Transparent Wait Times

Customers receive accurate and transparent wait times, empowering them while they wait with estimated queue positions displayed.

Flexibility and Customization

Snappy Queue Management System is highly customizable to suit your organization's specific needs, regardless of your industry.

Digital Queue Management 📱

Embrace the digital age with our mobile app and self-service kiosks, allowing customers to join queues and access services through their smartphones or interactive terminals, reducing physical interactions and enhancing overall efficiency.

Real-time Analytics and Insights 📊

Gain valuable data and analytics on customer flow, peak hours, and staff performance, enabling data-driven decisions to optimize operations.

Customer Engagement 💫

Keep customers engaged while they wait with interactive displays, digital signage, and entertainment options, leading to better overall experiences.

Easy Integration 🔄

Snappy Queue Management System seamlessly integrates with your existing hardware and software infrastructure, ensuring a smooth transition with minimal disruption.

Queue Control and Prioritization 🎯

Prioritize customers based on their needs or appointment types, ensuring a fair and efficient service experience. VIP customers or those with urgent matters can receive expedited service with ease.

Centralized Management 📍

For businesses with multiple locations, our system offers centralized management and reporting, allowing you to monitor and manage queues across all branches from a single interface.

At Snappy, we firmly believe that efficient queue management is the key to a satisfied and loyal customer base. Let us help you enhance your customer experience and optimize your operations with our cutting-edge queue management system. Contact us today to schedule a demo and see how Snappy can transform the way you handle queues.

Saturday 10 June 2023

Snappy Visitor Digital Log Book


Embrace the Future of Visitor Management with Snappy Visitor Digital Log Book

Snappy Visitor Digital Log Book is a digital system used to record and manage visitor information when individuals enter a particular location or premises. It replaces traditional paper logbooks with a digital interface, offering various benefits such as increased efficiency, enhanced data security, and improved visitor management. Here are some key features and advantages of a visitor digital log book


   1.  Digital Check-in and Check-out

 Visitors can digitally check-in and check-out by providing their details electronically. 
This eliminates the need for manual entry and paper logbooks, making the process quicker and more convenient.

2.  Visitor Information Capture

 Snappy digital log book captures essential visitor information such as name, contact details,   purpose of visit, and the person being visited. It allows for customizable fields to collect specific   data required by the organization.

   3.   Photo Capture and Identification

Snappy Digital log book enables the capture of visitor photos for identification purposes. 
This feature enhances security by associating a visual record with visitor information.

4.  Data Privacy and Security

Snappy Digital log book often prioritizes data privacy and security. Visitor data is securely stored, and access is restricted to authorized personnel only. It reduces the risk of unauthorized access or potential loss of sensitive information.

   5.  Real-time Notifications

The system can send real-time notifications to hosts or employees when their visitors arrive. This feature streamlines communication, enabling the host to prepare for the visitor's arrival promptly.

   6.  Reporting and Analytics

Digital log books provide reporting and analytics capabilities. Organizations can generate reports on visitor statistics, peak visit times, visitor trends, and other valuable insights to improve operational efficiency.

   7. Integration with Other Systems

Snappy visitor digital log book offers integration with other systems such as access control systems and visitor management software. This integration ensures seamless coordination between various processes and enhances overall visitor management.

   8. Compliance and Contact

Tracing: Digital log books can assist with compliance requirements, such as maintaining visitor records for a specific duration. In situations like health emergencies, the system can facilitate contact tracing by providing accurate visitor information.

It's important to choose a Snappy visitor digital log book that aligns with your organization's specific needs and security requirements. Different software providers offer various features and pricing options, so it's advisable to evaluate and select a solution that best fits your visitor management goals.

Industries that can benefit from a Snappy Visitor log book include:

Corporate Offices: Companies of all sizes, including corporate offices, can utilize visitor log books to track and manage visitors, ensure security, and keep a record of individuals entering the premises.

Government Institutions: Government offices, public buildings, and institutions can use visitor log books to monitor access, maintain security protocols, and create an official record of visitors.

Educational Institutions: Schools, colleges, and universities often have visitors, including parents, guest speakers, and external service providers. A visitor log book can help maintain security and keep track of individuals entering the campus.

Healthcare Facilities: Hospitals, clinics, and medical offices can benefit from visitor log books to monitor visitors, maintain privacy and confidentiality, and ensure a secure environment for patients and staff.

Manufacturing Facilities: Manufacturing plants and factories may have restricted areas that require controlled access. A visitor log book can help track contractors, suppliers, and other visitors, ensuring compliance with safety regulations and maintaining a secure working environment.

Hotels and Hospitality: Hotels, resorts, and other hospitality establishments can use visitor log books to record guest information, monitor visitors, and enhance security protocols.

Research Facilities: Scientific research facilities, laboratories, and institutes may have strict access control requirements. A visitor log book can help manage access to sensitive areas, maintain a record of authorized personnel, and track visitors for safety and security purposes.

often have multiple businesses operating within the same premises. A visitor log book can help track clients, guests, and visitors, ensuring proper access control and enhancing overall security.

Event Venues: Event venues, conference centres, and exhibition halls can implement visitor log books to manage access during events, keep track of attendees, and assist with security measures.

Remember, the specific requirements and regulations for visitor management may vary based on the industry, location, and organization's policies. It's important to consider privacy laws and other legal considerations when implementing a visitor log book system.


Implementing Snappy Visitor Digital Log Book offers numerous benefits for facilities of all types, including office buildings, hospitals, educational institutions, and more. It improves security, enhances the visitor experience, and enables efficient communication and monitoring. Furthermore, it supports compliance with health and safety regulations and provides valuable data for facility management and planning. By transitioning from traditional paper log books to digital systems, organizations can streamline visitor management processes, save time and resources, and enhance overall security and efficiency.

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Friday 2 June 2023

Snappy Queue Status Management System

 Streamlining the Wait Process for Enhanced Customer Experience


In today's fast-paced world, businesses across various industries are constantly seeking innovative solutions to improve operational efficiency and enhance customer experience. One such solution that has gained significant popularity is a Queue Management System (QMS). By leveraging technology and smart algorithms, a QMS helps streamline queues, reduce waiting times, and optimize resource allocation. In this blog post, we will explore the key features and benefits of a queue management system and discuss how it can revolutionize the way businesses handle customer queues.

1. What is a Queue Management System?

A queue management system is a digital solution that automates and manages customer queues in a systematic and efficient manner. It typically consists of a combination of hardware components such as ticket dispensers, digital signage, and software applications that work together to provide a seamless queueing experience.

2. Key Features and Functionality:

a. Ticket Dispensing: A QMS allows customers to obtain tickets through various channels such as self-service kiosks, mobile apps, or online platforms, eliminating the need for physical waiting in queues.

b. Digital Signage: Display screens or digital signage provide real-time information to customers, keeping them informed about their queue status and estimated waiting times.

c. Queue Routing: QMS can intelligently route customers to the most appropriate service points based on their needs, reducing service time and improving customer satisfaction.

d. Virtual Queues: Some advanced QMS solutions offer virtual queuing, enabling customers to join a queue remotely and receive notifications about their turn via SMS, mobile apps, or digital signage.

e. Analytics and Reporting: QMS software collects and analyzes data to generate insightful reports on queue lengths, waiting times, peak hours, and service efficiency, helping businesses make data-driven decisions.

3. Benefits of Implementing a Queue Management System:

a. Reduced Waiting Times: By optimizing queue management and resource allocation, a QMS significantly reduces waiting times, improving customer satisfaction and loyalty.

b. Improved Operational Efficiency: QMS streamlines service operations, allowing businesses to serve customers faster, increase staff productivity, and optimize resource allocation.

c. Enhanced Customer Experience: A QMS provides a more organized and seamless queueing experience, minimizing frustration and enhancing customer perception of the business.

d. Real-time Insights: By capturing and analyzing data, a QMS offers valuable insights into customer behavior, enabling businesses to identify bottlenecks, optimize staffing levels, and improve service quality.

e. Increased Revenue: With a QMS in place, businesses can serve more customers efficiently, leading to higher customer throughput and potential revenue growth.

  4. Industries that can benefit from a Queue Management System:

a. Retail: QMS can optimize checkout queues and reduce waiting times, improving the overall shopping experience.

b. Healthcare: In hospitals and clinics, QMS helps manage patient queues, prioritize urgent cases, and enhance patient flow management.

c. Banking: Queue management systems in banks reduce wait times, enhance customer experience, and improve operational efficiency.

d. Government Services: QMS in government offices, such as passport centers or tax offices, streamline service delivery and minimize queue-related frustrations.

e. Hospitality: Hotels and restaurants can utilize QMS to manage guest queues, improve table turnover, and enhance customer satisfaction.


Implementing a Queue Management System can have a transformative impact on businesses across various industries. By reducing waiting times, enhancing customer experience, and optimizing operational efficiency, businesses can gain a competitive edge and build stronger relationships with their customers. Embracing technology-driven solutions like a QMS allows businesses to adapt to the evolving needs of their customers and stay ahead in today's fast-paced world.             

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Wednesday 1 June 2016

Snappy Queue Management System

Snappy queue management system is used to control queues. Queues of people form in various situations and locations in a queue area. The process of queue formation and propagation is defined as queuing theory. Where queues form in unpredictable locations and/or extend beyond a relatively small queue area, overhead detector based queue measurement systems cannot be effectively used. Alternative technology solutions using wide area queue sampling are effective in these situations. One method is using Bluetooth detection from mobile telephones held by people in the queue. Although a sampling technique, as typically 10 – 30% of telephone have active Bluetooth at any one time, [citation needed] it gives a reasonably accurate measurement of average queue wait times where long queues are present. A precise but more expensive method is the use of a people counter

Snappy Digital Signage

Snappy Digital signage is now used across many walks of live, empowering new information sharing and applications as never before. Below you can see how the snappy digital signage platform can help your business: in small retail stores, waiting rooms, swimming pools, academic institutions, corporations, and much more customers. Digital Signage is used typically to inform or advertise. There are major benefits for digital signs over traditional static signs, including the ability to update content remotely over the web, adapt the screens to your viewers and even interact with your local audience. Digital Signage is an easy, low-cost way to enhance your business. With the right digital signage offering you can increase sales, improve cost management, provide new revenue opportunities and transform your customer experience so that it leads to more repeat business. We make it easy to create and manage a digital signage offering that perfectly fits your business.